×
MENU

Hotel Policy

Please take a moment to familiarize yourself with our hotel policies to ensure a comfortable stay.

Check-In / Check-Out

Cancellation Policy

Reservations can be cancelled free of charge up to 48 hours prior to arrival. For late cancellations or no-shows, one night’s charge will apply.

Payment Methods

We accept the following payment methods:

Smoking Policy

Our hotel maintains a strict non-smoking policy in all rooms and public areas. A cleaning fee of ৳5,000 will be charged for violations.

Pet Policy

Unfortunately, pets are not allowed in the hotel premises. Exceptions may apply for service animals with proper documentation.

Guest Responsibilities

If you have any questions regarding our policies, please feel free to contact our front desk at +880 17 0070 7724 or email us at reservation@hotelgrace21.com.