Hotel Policy

Check-In / Check-Out

• Check-in time is from 2:00 PM
• Check-out time is by 12:00 PM
• Early check-in or late check-out may be available upon request (charges may apply)

Cancellation Policy

Reservations can be cancelled free of charge up to 48 hours prior to arrival. For late cancellations or no-shows, one night’s charge will apply.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, Amex)
• Mobile Payments (bKash, Nagad)
• Cash (in BDT only)

Smoking Policy

Our hotel maintains a strict non-smoking policy in all rooms and public areas. A cleaning fee of ৳5,000 will be charged for violations.

Pet Policy

Unfortunately, pets are not allowed in the hotel premises. Exceptions may apply for service animals with proper documentation.

Guest Responsibilities

• Guests are responsible for any damage caused to hotel property during their stay.
• Guests must present valid government-issued ID at check-in.